Privacy Policy

IRL Terms of Service Effective Date: 13 February 2025 Last Updated: 5 August 2025 Jurisdiction: California, USA Contact: via the contact page at https://theirlapp.com/contact or email mohoshirmo@gmail.com Mailing Address: Mohammad H Shirmohammadi, 3335 S Figueroa St, Los Angeles, CA 90007 These Terms of Service ("Terms") are a legally binding agreement between you and IRL ("IRL," "we," "us," or "our") governing your access to and use of the IRL mobile applications, websites, and related services (collectively, the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service. 1. Eligibility and Accounts 1.1 Minimum age. You must be at least 13 years old to use the Service. IRL does not knowingly collect personal data from children under 13. If we learn we have collected such data, we will delete it. 1.2 Minors 13 to 17. If you are under 18, you represent that you have the consent of a parent or legal guardian to use the Service. Where applicable law sets a higher digital consent age than 13, you must meet that age or have verifiable parental consent. 1.3 Parent and guardian responsibility. Parents and guardians are responsible for a minor’s use of the Service, including supervision of communications and content the minor shares and receives. IRL cannot prevent recipients from saving, copying, or re-sharing content. 1.4 Account accuracy and security. You must provide accurate information and keep it updated. You are responsible for all activity on your account. Keep your credentials secure and notify us promptly of unauthorized use via the contact methods above. 1.5 Age assurance and protections. To protect our community, we may use reasonable measures to help assess user age, may limit features for accounts we reasonably believe are held by minors, and may require additional consent or settings for certain features. 2. Changes to the Service or Terms We may modify the Service and these Terms. Material changes take effect 30 days after notice through in-app notice, email, or posting. Non-material changes are effective upon posting. Your continued use after the effective date constitutes acceptance. If you disagree, stop using the Service before the changes take effect. 3. Other Terms Incorporated by Reference Your use of the Service is also subject to the following, which are incorporated by reference: Privacy Policy: https://theirlapp.com/privacy Community Guidelines: https://theirlapp.com/guidelines Copyright and DMCA Policy: https://theirlapp.com/dmca If there is a conflict, these Terms control unless applicable law requires otherwise. 4. Privacy and Notice at Collection We process personal data as described in our Privacy Policy and strive to comply with applicable laws including the California Consumer Privacy Act as amended and the General Data Protection Regulation where applicable. IRL does not sell personal data. If we engage in sharing for cross-context behavioral advertising in the future, we will provide a Do Not Sell or Share link and honor opt-outs. The Privacy Policy explains data categories, purposes, retention, and user rights including access, deletion, correction, portability, restriction, and objection. Privacy requests may be submitted through the contact page or email listed above. 5. Deleting Your Account and Data Erasure 5.1 How to delete. In-app: Settings → Privacy → Delete My Account → enter code → confirm. Web or email: use the contact page or email us with subject “Delete IRL Account” from the email or phone associated with your account so we can verify identity. 5.2 What happens. We queue your request immediately and send confirmation. Within 30 days we delete or anonymize personal data such as username, email, profile image, videos, reactions, and device identifiers. We revoke third-party tokens and retain only de-identified analytics. 5.3 Limited retention. We may retain records required by law such as tax and accounting records, logs necessary to detect fraud or abuse for up to 90 days unless law requires longer, and data subject to lawful preservation orders. 5.4 Reactivation window. You may cancel deletion within 14 days. After 14 days recovery is not possible because data is removed from active and backup systems. 6. User Content and License 6.1 Ownership. You retain ownership of content you post, upload, or stream (“User Content”). 6.2 License to IRL. You grant IRL a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to host, store, reproduce, modify for formatting, distribute, transmit, display, perform, and create derivative works from User Content solely to operate, provide, promote, and improve the Service, including moderation, analytics, backup, and AI-driven recommendations. 6.3 Publicity uses. IRL may use public User Content to promote the Service. If you object, contact us with a link to the content and we will stop such use prospectively. 6.4 Removal. Deleting content removes it from public view. Residual copies may persist in backups for a limited period. De-identified analytics derived from content may be retained. 6.5 No compensation. You are not entitled to compensation for the permitted uses. 6.6 Moral rights. To the extent permitted by law, you waive or agree not to assert moral rights against IRL for the permitted uses. 7. Acceptable Use and Safety You agree not to: a. violate the Community Guidelines, including by posting or facilitating harassment, hate, illegal activity, doxxing, impersonation, sexual content involving minors, grooming, or dangerous activities; b. infringe IP or privacy or publicity rights; c. engage in fraud, spam, or deceptive practices; d. record or stream others without consent where required by law; e. use the Service while driving or in unsafe conditions; f. access accounts or data without authorization or attempt to bypass technical protections; g. upload malware or interfere with the Service; h. harvest, collect, or build databases of biometric identifiers or faceprints from the Service. We may remove content, limit features, or suspend or terminate accounts to protect users and comply with law. You may appeal moderation decisions using the contact methods above. 8. Teen Safety and Minor-Specific Protections 8.1 Teen-heavy community. Many users may be teens. We may implement additional safeguards and age-appropriate defaults such as limiting unsolicited direct messages to accounts we reasonably believe are held by minors, reducing public discoverability, and surfacing safety prompts. 8.2 Reporting and escalation. Reports involving minors receive priority. Sexual content involving minors and grooming are prohibited and may be reported to the National Center for Missing and Exploited Children or law enforcement where required. 8.3 Parental requests. Verified parents or legal guardians may request account deletion or data access for their minor as permitted by law and our Privacy Policy. 8.4 Advertising to minors. IRL does not knowingly permit behavioral advertising to users it knows are under 18. 8.5 No offline meetups. IRL is not responsible for interactions or meetings that occur off the Service. Users should not share personal contact details or meet people they do not know without parental or guardian supervision for minors. 9. Ephemeral Messaging and Video-to-Video Chats 9.1 Design. The Service includes video-to-video messaging and other features designed to be ephemeral, meaning content is intended to disappear from user-facing surfaces after a period of time or upon certain triggers. 9.2 No absolute deletion guarantee. Ephemeral does not guarantee permanent deletion. Recipients can save, copy, or screen record content. System caching may occur. We may retain limited copies and related metadata for a short period for safety review, abuse prevention, legal compliance, and disaster recovery. 9.3 Abuse review window. When content is reported or flagged, IRL may preserve and review otherwise ephemeral content and related metadata for a reasonable period to investigate and comply with law. 9.4 Notifications. Where technically feasible, we may display indicators when screenshots or screen recordings are detected, but these signals are not guaranteed. 9.5 Private messages. Private messages are not shared with advertisers or external parties for profiling. Messages may be processed by automated systems and human reviewers when necessary for safety and abuse prevention as described in the Privacy Policy. 10. AI and Automated Systems We use automation and machine learning for personalization, moderation, and analytics. AI may influence visibility and recommendations and may make errors or reflect biases. We do not guarantee distribution or outcomes for any content. Appeals are available through the contact methods above. 11. Third-Party Services and Networks The Service may link to or integrate with third-party services such as app stores, identity providers, and payment processors. Those services are governed by their own terms and privacy policies. IRL is not responsible for third-party outages, security, or practices. 12. In-App Purchases, Pricing, and Trials We may offer paid features or subscriptions. Prices and features may change prospectively. Billing is handled by the relevant app store or payment provider, and their refund policies apply unless we state otherwise. We will disclose auto-renewal terms before purchase and how to cancel. Message and data rates may apply for SMS verification. 13. Intellectual Property and DMCA 13.1 IRL intellectual property. The Service, including software, design, logos, and algorithms, is owned by IRL or its licensors and is protected by intellectual property laws. 13.2 Feedback. If you provide feedback, you grant IRL a perpetual, irrevocable, royalty-free license to use it without restriction or compensation. 13.3 DMCA agent. If you believe content infringes your copyright, send a notice containing all elements required by 17 U.S.C. §512(c)(3) to mohoshirmo@gmail.com or to DMCA Agent, Mohammad H Shirmohammadi, 3335 S Figueroa St, Los Angeles, CA 90007. We may notify the user and remove content. We maintain a repeat infringer policy. 14. Anti-Scraping, Reverse Engineering, and Automated Access You may not access, extract, harvest, or index the Service or User Content via bots, scrapers, or crawlers. You may not circumvent technical protections or reverse engineer, decompile, or attempt to derive source code except where such restrictions are prohibited by law. Access to IRL APIs requires our written permission and is subject to separate terms. 15. Safety Disclaimers and Emergency Services The Service may include real-time video and location features. Do not use the Service while driving or in unsafe settings. IRL is not an emergency service. In an emergency call 911 or your local authorities. 16. Termination and Suspension We may suspend or terminate your access if we reasonably believe you violated these Terms, the Community Guidelines, or law, created risk or legal exposure, failed to pay fees, or for prolonged inactivity. You may terminate at any time by deleting your account. Sections that by their nature should survive termination will survive, including Sections 4 through 7, 8 through 11, 13 through 21, and 23 through 27. 17. Indemnification To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless IRL and its affiliates, officers, employees, and agents from any claim, liability, damage, loss, and expense including reasonable attorneys’ fees arising out of or related to your User Content, your use of the Service, your violation of these Terms or law, or your infringement of any third-party right. 18. Disclaimers The Service is provided “as is” and “as available.” To the maximum extent permitted by law, IRL disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted, secure, or error-free service or accuracy of content. 19. Limitation of Liability To the maximum extent permitted by law, IRL and its affiliates are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, data, or goodwill. Our aggregate liability for all claims relating to the Service will not exceed the greater of one hundred United States dollars or the amounts you paid to IRL for the Service in the twelve months before the event giving rise to liability. Some jurisdictions do not allow certain limitations and in such cases these limits apply to the fullest extent permitted. 20. Dispute Resolution, Arbitration, and Class Waiver 20.1 Informal resolution. Before filing a claim, you must send a written Notice of Dispute through the contact page or email listed above and attempt informal resolution for 60 days. 20.2 Binding arbitration. If unresolved, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Venue is Los Angeles County, California, and remote appearance is permitted. The arbitrator may award individual relief. 20.3 Small claims. Either party may bring an individual action in small claims court in Los Angeles County or in your United States county of residence instead of arbitration. 20.4 Class action waiver. There are no class or representative actions. Disputes are arbitrated only on an individual basis. 20.5 Mass filing procedure. If veintefive or more substantially similar arbitration demands are filed by or with the same counsel within ninety days, claims may be batched in groups of up to fifty for bellwether proceedings. Remaining claims are stayed pending resolution. The parties will confer in good faith afterward. 20.6 Opt out. You may opt out of arbitration and the class waiver within thirty days of first accepting these Terms by sending a clear request through the contact page or by email with your name and account email. 20.7 Court if unenforceable. If the class waiver is found unenforceable, this Section is void and disputes must be brought in state or federal courts in Los Angeles County, California. You consent to jurisdiction there. 20.8 Fees. Each party bears its own fees unless the arbitrator awards otherwise under applicable law or AAA rules. The Federal Arbitration Act governs the interpretation and enforcement of this Section. 21. App Store Terms and Apple as Third-Party Beneficiary When you download the iOS app from Apple’s App Store, these Terms are between you and IRL and not with Apple. Apple has no responsibility for the app. Apple is a third-party beneficiary of these Terms and may enforce them. If the app fails to conform to a warranty, you may notify Apple and Apple will refund the purchase price if any. You must comply with App Store terms. 22. Export and Sanctions You will not use or export the Service in violation of United States export laws and regulations or applicable sanctions. You represent that you are not located in, under the control of, or a national or resident of any restricted country or on any U.S. government restricted list. 23. Communications and E-Sign By using the Service, you consent to receive electronic communications including emails, in-app notices, and SMS for verification. These satisfy any legal requirement that communications be in writing. You may opt out of non-essential emails in settings. 24. Assignment and Force Majeure IRL may assign these Terms. You may not assign without our prior written consent. IRL is not liable for delay or failure caused by events beyond our reasonable control. 25. Severability and Waiver If any provision is held unenforceable, it will be modified to the minimum extent necessary and the remainder will remain in effect. No waiver is effective unless in writing and signed by IRL. Failure to enforce is not a waiver. 26. Governing Law, Entire Agreement, and Interpretation These Terms are governed by the laws of the State of California without regard to conflict-of-law principles, except that Section 20 is governed by the Federal Arbitration Act. These Terms together with the documents incorporated by reference are the entire agreement between you and IRL regarding the Service and supersede any prior understandings. Headings are for convenience only. 27. Contact Questions, complaints, privacy requests, and legal notices may be sent through https://theirlapp.com/contact or to mohoshirmo@gmail.com. Mail: Mohammad H Shirmohammadi, 3335 S Figueroa St, Los Angeles, CA 90007 By using IRL, you acknowledge that you have read, understood, and agree to these Terms.